SENSO-MEDIA / Queue Management Kiosk

Queue Management Kiosk

Hardware specifications

KIJELZŐ
DISPLAY

10,1"

NYOMTATÓ
PRINTER

Industrial queue-ticket printer

INTERAKTÍV FELÜLET
INTERACTIVE SURFACE

10,1" – Capacitive touch

MÉRETEK (szé/ma/mé)
DIMENSIONS (W/H/D)

175 mm × 1356 mm × 182 mm

FELSZERELTSÉG
EQUIPMENT

Industrial computer

SÚLY
WEIGHT

21 kg

VÁZ
FRAME

Stable, easy-to-secure, corrosion-resistant frame

Optional extras

QR-kód-olvasó
QR code reader

Optional addition available on request.

RFID-olvasó
RFID reader

Optional addition available on request.

Queue Management Kiosk
Queue Management Kiosk – felhasználási környezet, látványterv

Queue-ticket requests and clear customer calling

Freestanding queue-ticket kiosk

Service categories and queue-ticket issuance in one kiosk

The freestanding Queue Management Kiosk welcomes customers through a clear touchscreen. Visitors select their service on the 10.1-inch display, and the industrial printer issues the appropriate queue ticket.

SENSO Queue Manager also displays called numbers on external screens. An optional web interface can provide queue information, including estimated waiting times, on customers’ own phones.

Each service can have a separate queue and brief description. The kiosk suits customer-service centres, pharmacies and reception areas handling several service types simultaneously.

The slim freestanding enclosure can be positioned prominently near the entrance or in the service area. We choose a location that makes requesting a ticket a natural part of arrival without obstructing circulation.

Optional QR-code and RFID readers and a 4G modem extend the kiosk. Identification methods and connections to existing queue systems are configured around service requirements.

Customisable brand appearance

The powder-coatable enclosure can use RAL colours. A brand colour makes the kiosk an easily recognisable part of the reception area.

The queue-ticket menu can feature your logo, colours and service categories. Clear names and organised screens help customers choose the right service.

Powder coating and requested branding modifications are chargeable extras. Details are specified in the quotation for the ordered configuration.

Queue Management Kiosk

Software and features available for this device

SENSO software packages

The kiosk operates with SENSO queue-management software. Applications and additions shown are ordered separately and are not included in the hardware price.

11-sormenedzsment

SENSO Queue Manager – queue management

SENSO Queue Manager handles service selection, ticket issuance and customer calling. Multiple queues can run in parallel, with upcoming numbers shown on external screens. Mobile information is available through an optional web extension.

Saját szoftver a hardverhez igazítva

Custom software development and system integration

Following technical assessment, the solution can connect to ERP, sales or other partner systems. We also develop custom screens and administration features. Queue-ticket issuance can follow your own service categories and reception rules.

Queue Management Kiosk product family

The queue-management family offers freestanding and wall-mounted designs. A freestanding terminal can create a prominent arrival point, while wall mounting is useful where keeping floor space clear matters.

Related project

Our solutions in action

One stores

Queue management across a nationwide telecom retail network

Our touchscreen queue kiosks support smooth customer service in One stores across Hungary. Visitors choose their service to request a ticket, and the system organises waiting customers and directs them to the appropriate adviser. The nationwide solution makes reception clearer and simplifies daily store operations.

We will help you choose the right equipment.

Want to organise customer reception with a queue kiosk? Discuss equipment and installation with our team. We help select hardware, software and required integrations.