SENSO Queue Manager – queue management
Queue software organises customers into separate service categories. The kiosk prints tickets and connected displays show called numbers. Configuration reflects the venue’s services and reception procedures.
Hardware specifications
DISPLAY
10,1"
PRINTER
Industrial queue-ticket printer
INTERACTIVE SURFACE
10,1" – Capacitive touch
DIMENSIONS (W/H/D)
175 mm × 550 mm × 182 mm
EQUIPMENT
Industrial computer
WALL-MOUNTABLE
Configuration
WEIGHT
18 kg
FRAME
Stable, corrosion-resistant frame
Optional extras
QR code reader
Optional addition available on request.
RFID reader
Optional addition available on request.
Queue-ticket requests and clear customer calling
Wall-mounted queue-ticket kiosk
Space-saving queue-ticket requests at a wall-mounted kiosk
Queue Management Kiosk Wall-Mount fits compact customer-service areas. Users select a service on the 10.1-inch touchscreen, and the integrated industrial printer issues a queue ticket on site.
SENSO Queue Manager connects ticket issuance, customer calling and waiting information. External screens show upcoming customers, and an optional web extension provides mobile queue updates.
Service categories can have separate queues and short descriptions. Customers find the appropriate service on arrival and receive clear guidance about how they will be called.
Wall mounting keeps floors clear, making the kiosk suitable for narrow lobbies or walls near entrances. Mounting height and fixings reflect user comfort and the supporting wall’s characteristics.
The corrosion-resistant enclosure contains an industrial computer and queue-ticket printer. Optional QR-code and RFID readers support identification workflows; a 4G modem can provide network connectivity.
Customisable brand appearance
Powder-coatable enclosure parts can match the service area’s colours. The exact RAL shade ensures the wall-mounted kiosk fits the overall brand identity.
We customise the queue interface to the venue’s identity. Service names, information and ticket-request screens can share a consistent graphic style.
Non-standard colours and branding are available for an additional charge. The exact finish is defined during production planning.
Software and features available for this device
SENSO software packages
The kiosk operates with SENSO queue-management software. Selected functions and required integrations are quoted separately from the hardware.
Custom software development and system integration
Custom development can extend an existing application or create a new interface. We define functions, data exchange and administration with you. Queue-ticket issuance can follow your own reception rules and service categories.
Queue Management Kiosk product family
The queue-management family offers freestanding and wall-mounted designs. A freestanding terminal can create a prominent arrival point, while wall mounting is useful where keeping floor space clear matters.
Related project
Our solutions in action
One stores
Queue management across a nationwide telecom retail network
Our touchscreen queue kiosks support smooth customer service in One stores across Hungary. Visitors choose their service to request a ticket, and the system organises waiting customers and directs them to the appropriate adviser. The nationwide solution makes reception clearer and simplifies daily store operations.
Let’s design the right solution together
Want to organise reception with a queue kiosk? Share your plans and we will assemble the hardware and software solution. The proposal covers site conditions and selected functions.