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Coordinated ticket sales across every channel
SENSO TVM is a comprehensive ticketing solution for public transport operators, sports venues, event locations and programme providers. It connects ticket machines, online and box-office sales, mobile purchases and admission in one system. Customers can access the same services through several channels, while operators use a shared back-office platform.
We offer both in-house-designed and manufactured ticket machines and refurbished equipment, and undertake comprehensive modernisation of existing networks. Depending on site access, devices can provide round-the-clock ticket sales while staying continuously connected to the central system. Real-time sales data, remote monitoring and detailed reports simplify administration and improve operational transparency.
SENSO TVM provides a complete solution from creating new sales points to renewing existing infrastructure. Hardware, software, integration and operational support can all be adapted to your operations and development goals.
million+ ticketing transactions
million+ in ticket sales
ticket vending machines under operation
years of operational experience
We provide a coordinated service from designing and manufacturing our own terminals through software development, integration and operation. New installations and existing-network modernisation are supported by one technical team.
Ticket machines can serve customers independently of box-office opening hours. At continuously accessible locations, they can provide 24/7 sales, while reducing pressure on ticket offices and waiting times during busy periods.
Online, box-office, terminal and mobile purchases can be managed in one system. Real-time ticket-data synchronisation coordinates sales and admission for a more consistent purchasing journey.
Refurbished machines and network modernisation can help reduce investment costs. Suitable structural components can be retained while the infrastructure is updated with new hardware units and software.
Depending on their equipment, machines support card and cash payments. Banknote and coin dispensing modules can automate change, making self-service ticketing accessible to a broader range of customers.
Since December 2021, we have operated BKK’s network of more than 300 ticket and pass vending machines. We apply the experience gained operating and modernising high-traffic outdoor devices to other ticketing projects.
Adapted to traffic and installation conditions
Our machines provide on-site self-service ticket sales. Indoor and outdoor designs, varied payment configurations and flexible functionality support public transport, event and venue ticketing.
In-house development tailored to the location
Machines designed in-house and manufactured at our Budapest facility for indoor and outdoor sales points. Compact and large-screen models, together with optional payment and other peripherals, enable configurations suited to traffic levels and the service environment.
Modern ticketing with refurbished devices
Alongside new machines, we sell refurbished equipment. Technically inspected and modernised devices, equipped with our TVM software and central back-office system, offer an alternative for projects focused on optimising investment costs.
Renewed sales points built on the existing device fleet
After assessing the existing fleet, we determine the required hardware and software upgrades. We modernise the machines around components that can be retained, install our ticketing software and connect devices to a shared Back Office and monitoring system.
The right device for every sales point
Choose from compact models and equipment designed for busy locations, according to available space, environmental conditions and expected usage.
Supporting card and cash purchases
According to project requirements and the selected machine’s technical capabilities, configurations can include card payment, banknote and coin acceptance, and cash change.
More possibilities on the same screen
Alongside ticket purchases, the touchscreen can display information, maps and news. When idle, the machine can act as a digital advertising display, providing further communication and revenue opportunities.
Central control of self-service ticketing
Our in-house SENSO TVM suite coordinates terminal purchases, ticket-data synchronisation and central network monitoring. It can run on new or modernised equipment, adapted to the operator’s branding, sales workflows and existing systems.
Straightforward purchasing from the first visit
A brandable, multilingual touchscreen interface guides customers from ticket selection to payment. The software controls connected peripherals and sends transaction data to the central system.
The entire network in one interface
A central interface for configuring machines, tracking status and managing sales data. Remote software updates, monitoring and sales and financial reports support daily operation and business decisions.
A unified connection between sales channels
When using jegyvasarlas.hu, integration between sales channels is free of charge. An open API also provides connections to other ticketing systems, enterprise management, CRM and further business solutions.
Consistent data across every sales channel
Data from integrated online, box-office and machine sales is updated continuously, keeping connected systems aligned with current information.
Faster intervention, fewer on-site tasks
Device status can be monitored centrally and software updates installed remotely. Monitoring helps detect faults quickly and plan the necessary intervention.
Clear performance visibility across the network
Sales and financial reports enable analysis of results. Data from connected channels can be assessed in one system to support capacity and service planning.
From investment planning to long-term operation
SENSO-MEDIA supports the entire lifecycle of ticketing infrastructure. New sales points can combine our own new and refurbished machines, while existing networks are assessed for modernisation. We coordinate hardware upgrades, software installation, integration and operational support, making responsibilities clearer, implementation simpler and operation more predictable. Modular architecture and open connectivity allow later expansion with more machines, locations and services as your requirements change.
A new system or a renewed network
We assess sales workflows, installation locations and the condition of existing machines. We then recommend new or refurbished equipment, or network modernisation, and define the required hardware, software and integration work.
Connected sales points ready for use
We install machines, configure ticketing software and connect them to the Back Office. We coordinate the connected sales channels and demonstrate system use and daily administration as part of handover.
Expert support for continuous operation
Under the selected SLA package, we provide remote monitoring, customer support and software troubleshooting. On-site technical intervention and regular maintenance can complement the service for both new and modernised networks.
Connected to our other solutions, SENSO TVM can support admission, mobile sales and passenger information as well as ticketing. For transport operators, we also offer a complementary system for fuel management at company depots.
Controlled industrial fuelling for the vehicle fleet
Supports fuel management for transport companies operating their own filling stations through driver and vehicle identification, fuelling authorisation, stock monitoring and central administration.
From buying a ticket to entering the venue
An access control system connected to ticketing validates purchased entitlements and supports visitor entry, coordinating sales with on-site admission.
Public transport tickets in a mobile app
Ticket purchasing can be embedded in a mobile app, letting passengers access the transport operator’s offering on their own phones alongside machine-based and other sales channels.
Digital services with a single tap
The NFC interaction module can be fitted to ticket machines to connect passengers with mobile content, offers and services. Coupons, loyalty points and surveys can extend the ticket-buying experience.
Every sales channel contributes to the complete picture
Sales and operational data work together in SENSO TVM’s central system. Tracking transactions, sales by channel and device status enables more precise capacity planning, faster identification of issues requiring intervention and assessment of network performance.
Data from connected channels appears in one back-office system, reducing duplicate records and manual data consolidation.
Self-service machines can ease demand on ticket offices, while sales data helps allocate capacity effectively.
Network data and technical condition assessments support informed decisions on where to expand, refurbish or install a new machine.
Since December 2021, SENSO-MEDIA has operated BKK’s network of more than 300 ticket and pass vending machines. Coordinated operational support helps maintain availability, central monitoring and fast troubleshooting across Budapest.
The project also covered the technical renewal of the entire network. We installed 38 new, in-house-designed and manufactured large-screen machines and refurbished the hardware of 280 existing BKK machines. We also modernised the software environment, developing our TVM software, a cloud-based Back Office and a real-time monitoring system for BKK.
This project demonstrates how new equipment can be introduced while preserving and modernising an existing fleet. We use this experience to provide comprehensive development and operational solutions for other transport operators and ticketing networks.
Ticket sales and club information on one terminal
At the end of 2021, we installed a Ticketing Terminal at Paksi FC’s stadium with card and cash payments. Ticketing is complemented by club news, league standings, squad details and matchday information. Website integration helps keep content current.
Expanded ticket-office capacity with double-sided terminals
We installed double-sided ticket machines beside DVTK’s stadium. Two interfaces support increased demand before matches, with event, sector and seat selection in the software.
